---
title: How to resolve conflicting evidence?
description: This training video explains how to resolve conflicting evidence when one CVI predicts a treatment to be effective, while another CVI predicts the same treatment to be ineffective or to have safety concerns.
---

[Skip to content](https://help.molecularhealth.com/knowledge-base/how-to-resolve-conflicting-evidence#main-content)

English

Show submenu for translations

![MH-Logo-White.png\]](https://help.molecularhealth.com/hs-fs/hubfs/MH-Logo-White.png?height=40&name=MH-Logo-White.png)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- Go to www.molecularhealth.com

 Go to www.molecularhealth.com

 Welcome to MH Knowledge Base

- There are no suggestions because the search field is empty.

1. [MH Knowledge Base](https://help.molecularhealth.com/knowledge-base?hsLang=en)
2. [MH Guide (IVD)](https://help.molecularhealth.com/knowledge-base/mh-guide-ivd?hsLang=en)
3. [MH Guide Other Material](https://help.molecularhealth.com/knowledge-base/mh-guide-ivd?hsLang=en#mh-guide-other-material)

April 2, 2026

# How to resolve conflicting evidence?

## This training video explains how to resolve conflicting evidence when one CVI predicts a treatment to be effective, while another CVI predicts the same treatment to be ineffective or to have safety concerns.

---

![111guide-logo](https://help.molecularhealth.com/hs-fs/hubfs/111guide-logo.png?width=150&height=33&name=111guide-logo.png)

In MH Guide, if a treatment is highlighted with a red toggle switch on the Effective, Ineffective, and Safety tabs, this indicates conflicting evidence.

We recommend reviewing any conflicting evidence and ideally resolving the conflict before including them in the report.

This video was created using the **MH Guide 6.3**. To learn about new features and updates, please watch the video: **What is new in MH Guide 8.4?**

 

- [MH Guide (IVD)](https://help.molecularhealth.com/knowledge-base/mh-guide-ivd?hsLang=en#main-content)
  
  
  
  
  
    - [MH Guide New Features](https://help.molecularhealth.com/knowledge-base/mh-guide-ivd?hsLang=en#mh-guide-new-features)
    - [MH Guide Mandatory Training](https://help.molecularhealth.com/knowledge-base/mh-guide-ivd?hsLang=en#mh-guide-mandatory-training)
    - [MH Guide Other Material](https://help.molecularhealth.com/knowledge-base/mh-guide-ivd?hsLang=en#mh-guide-other-material)
    - [MH Order Portal](https://help.molecularhealth.com/knowledge-base/mh-guide-ivd?hsLang=en#mh-order-portal)
- [MH Guide/Mendel and MH Guide/BRCA (IVD)](https://help.molecularhealth.com/knowledge-base/mh-guide-mendel-and-mh-guide-brca-ivd?hsLang=en#main-content)
  
  
  
  
  
    - [MH Guide/BRCA and MH Guide/Mendel New Features](https://help.molecularhealth.com/knowledge-base/mh-guide-mendel-and-mh-guide-brca-ivd?hsLang=en#mh-guide-brca-and-mh-guide-mendel-new-features)
- [MH Guide CAS (RUO)](https://help.molecularhealth.com/knowledge-base/mh-guide-cas-ruo?hsLang=en#main-content)
  
  
  
  
  
    - [MH Guide CAS Mandatory Training](https://help.molecularhealth.com/knowledge-base/mh-guide-cas-ruo?hsLang=en#mh-guide-cas-mandatory-training)
    - [MH Guide CAS Other Material](https://help.molecularhealth.com/knowledge-base/mh-guide-cas-ruo?hsLang=en#mh-guide-cas-other-material)
- [MH VCF Adapter Suite](https://help.molecularhealth.com/knowledge-base/mh-vcf-adapter-suite?hsLang=en)
- [MH Connector](https://help.molecularhealth.com/knowledge-base/mh-connector?hsLang=en)
- [System access](https://help.molecularhealth.com/knowledge-base/system-access?hsLang=en)

[![Chill listening crop-3](https://help.molecularhealth.com/hs-fs/hubfs/Molecular-Health_CMYK.png?width=140&height=24&name=Molecular-Health_CMYK.png "Chill listening crop-3")](https://help.molecularhealth.com/?hsLang=en)

Contact us at customerservice@molecularhealth.com

Copyright © 2026, Molecular Health GmbH

```json
{
  "@context" : "https://schema.org",
  "@type" : "VideoObject",
  "contentUrl" : "https://25027938.fs1.hubspotusercontent-eu1.net/hubfs/25027938/63_Resolve-conflicting-evidence.mp4",
  "dateModified" : "2025-05-09T08:10:03.169Z",
  "duration" : "PT1M28.74S",
  "height" : 720,
  "name" : "63_Resolve-conflicting-evidence",
  "thumbnailUrl" : "https://25027938.fs1.hubspotusercontent-eu1.net/hubfs/25027938/63_Resolve-conflicting-evidence.mp4/medium.jpg?t=1746778203169",
  "uploadDate" : "2024-06-24T08:30:42.444Z",
  "width" : 1280
}
```